88pg Privacy Policy
Protecting your personal information is our highest priority. In this policy we clearly explain how your information is collected, used, and kept secure.
1. Introduction & Scope
88pg operates a safe and reliable online entertainment platform for users in Bangladesh. We believe that keeping your personal information secure is not merely a legal obligation — it is our fundamental responsibility to our users.
This Privacy Policy ("Policy") explains in detail what information is collected about you when you use our website 88pg.mom ("Platform"), how it is processed, with whom it is shared, and how it is kept secure. By using 88pg's services you agree to the terms of this Policy.
2. What Information We Collect
To provide you with the best service and maintain a safe environment, 88pg may collect the following categories of information:
2.1 Information You Provide Directly
Full name, date of birth, national ID number or passport number — used to verify your identity.
Mobile number, email address, and residential address — for account communication and transaction confirmation.
bKash, Nagad, Rocket, Upay, or bank account numbers — to process deposits and withdrawals.
Username, password (stored in encrypted form), security questions, and preference settings.
2.2 Automatically Collected Information
When you use our Platform, the following technical information may be collected automatically:
- IP address and device identification information
- Browser type, operating system, and language settings
- Session duration, usage patterns, and navigation logs
- Information collected from cookies and similar tracking technologies
- Transaction history and gaming activity records
3. Purpose of Information Use
88pg uses your information only for specific, legitimate, and transparent purposes. The table below sets out the main purposes:
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Registration, login, identity verification, and ensuring account security | Contractual Necessity |
| Transaction Processing | Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer | Contractual Necessity |
| Customer Support | Providing assistance via live chat and email, and resolving complaints | Legitimate Interest |
| Security & Fraud Prevention | Identifying suspicious activity, keeping accounts secure, and blocking fraudulent transactions | Legitimate Interest & Legal Obligation |
| Notifications & Communications | Sending promotional information, bonus updates, and notices of Platform changes | Consent |
| Legal Compliance | Complying with applicable laws, regulations, and court orders | Legal Obligation |
4. Information Sharing & Disclosure
88pg never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Necessary financial information is shared with bKash, Nagad, Rocket, Upay, and banking partners to process deposits and withdrawals.
Cloud hosting, security verification, and analytics providers process some technical information to operate our Platform — always under contractual confidentiality commitments.
Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable legal obligations.
In the event of a business merger, acquisition, or asset transfer, information may be transferred — with equivalent protections under this Policy maintained in all cases.
5. Cookies & Tracking Technologies
88pg uses cookies and similar technologies to operate the website effectively and improve your experience. We use the following types of cookies:
5.1 Essential Cookies
These cookies are essential for the Platform's core functions — such as maintaining login sessions, managing security tokens, and ensuring transaction continuity. They cannot be disabled.
5.2 Functionality Cookies
These cookies remember your language preferences, display settings, and other personalised choices, so that your experience on each login reflects your previous preferences.
5.3 Analytics Cookies
Anonymous statistics are collected to understand which parts of the website are used most, where improvements are needed, and whether there are technical errors. This data does not identify you personally.
You can control functionality and analytics cookies through your browser settings, though this may affect some Platform features.
6. Data Security Measures
88pg applies industry-standard technical and organisational measures to keep your information secure. Our key security practices are:
- SSL (Secure Sockets Layer) encryption — every connection is secured, indicated by the green padlock icon in your browser
- Password hashing — your password is never stored in plain text; only an encrypted hash is retained
- Two-Factor Authentication — available for additional security
- Automatic session timeout — you are logged out after a defined period of inactivity
- Detection of suspicious login attempts and automatic alerts
- Regular security audits and vulnerability testing
- Limited and controlled data access for trained staff only
7. Data Retention Period
88pg retains your personal information only for as long as it is necessary or legally required. The retention policy for different types of information is set out below:
All information is retained for as long as the account remains active. After account closure, certain information may be retained for a defined period as required by law.
Financial transaction records are retained for an extended period for legal and audit purposes, as determined by applicable regulations.
If you withdraw your consent, information used for marketing communications will stop being processed immediately.
8. Your Data Rights
88pg respects your control over your personal information. You have the following rights:
You have the right to request information about what data we hold about you and how it is being used.
If any of your information is incorrect or incomplete, you can request that it be corrected or updated.
In certain circumstances you have the right to request deletion of your personal information, though legal obligations may create exceptions.
For any information processed on the basis of consent, you have the right to withdraw that consent at any time.
To exercise any of the above rights, please contact us. We will process your request properly and within a reasonable timeframe.
9. Protection of Minors
88pg strictly provides services to adults only. Our Platform is for users aged 21 and above only.
We do not knowingly collect personal information from anyone under the age of 21. Age verification is mandatory at registration. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.
10. Policy Changes & Updates
88pg may update this Privacy Policy from time to time — due to new legal requirements, technological changes, or service improvements. When changes are made:
- The "Last Updated" date at the top of the Policy will change
- For significant changes, you will be notified by email or via a notice on the Platform
- Continued use of the Platform after an update will be considered acceptance of the new Policy
- We can provide previous versions of the Policy upon request
We therefore recommend reviewing this page periodically.
11. Contact & Complaints
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us. Our data protection team will process your request as promptly as possible.
We provide support in both Bengali and English. Your privacy concerns are very important to us and we give every request careful consideration.